Some called the restaurant. Email This is an archived article and the information in the article may be outdated. Nothing less is acceptable. We expect our franchisees and their employees to treat every single person who walks through their doors with the utmost dignity and respect. American Dairy Queen Corporation announced this evening that it is in the process of terminating the franchise rights of the owner of the Zion, IL Dairy Queen location, effective immediately. We do not in any way condone his behavior or language. The owner later apologized and asked for forgiveness, but hours later Dairy Queen announced Friday it would be terminating their franchise rights, issuing a statement: Photo courtesy of Deianeira Ford But it was too late.
He was shaking and pacing the floor. But he did not deny what Ford had said: Some called the restaurant. So she asked the owner to fix the order, and when he balked, she asked for a refund. On Wednesday, Ford had taken her two children to visit their grandmother — and, because they were well-behaved, she stopped by the Dairy Queen on the way home. Nothing less is acceptable. She included the phone number and address of the Dairy Queen. The recent actions of this franchisee are inexcusable, reprehensible, unacceptable and do not represent the values of the Dairy Queen family, our employees, fans and other independent franchisees around the world. Crichton could not be reached for comment on Sunday. Email This is an archived article and the information in the article may be outdated. In a report the Zion Police Department released Thursday , the police officer who answered the call says the DQ owner "proudly admitted" to calling the woman and her children the racial slurs and said he "would be happy go to jail over the issue. We expect our franchisees and their employees to treat every single person who walks through their doors with the utmost dignity and respect. She told him what happened, and he went to talk to Crichton, the DQ owner. Photo courtesy of Deianeira Ford Crying and shaking, Ford dialed She wrote a post describing what had happened. One Zion resident says a similar incident happened to him two weeks ago. An officer found her sitting in the parking lot in tears. Please look at the time stamp on the story to see when it was last updated. He said Crichton was angry. This man will — if racists pay his way. Then he shut the window and walked away. A few hours after she wrote the post, it had been shared by several thousand people. We do not in any way condone his behavior or language. A Saturday protest organized by local activists and Black Lives Matter demonstrators turned into a celebration of sorts. The incident happened at the restaurant located near the intersection of Sheridan Rd and Route , around The restaurant will be closed until further notice.
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